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3. Liberty Mutual announced claims leadership changes


When the chief claims officer of Liberty Mutual Insurance Co.’s Global Risk Solutions business left the company in October, it prompted several leadership changes on the workers compensation side of the insurer’s business.

Among the changes, Liberty Mutual announced in November that it had named Douglas Anderson leader of workers compensation claims for Global Risk Solutions North America.

Mr. Anderson most recently was head of Global Risk Solutions North America, Central region, workers compensation, and has worked for Liberty Mutual for more than 36 years.

The story on Mr. Anderson’s promotion at Liberty Mutual was the third-most-read workers compensation-related story on the Business Insurance website in 2023.

The move followed the promotion of Virna Alexander, who earlier had been named Liberty Mutual’s chief claims officer of Global Risk Solutions North America. In 2020, Ms. Alexander was named among the Business Insurance Women to Watch.

Ms. Alexander replaced Steve Deane, who had rejoined The Hartford Financial Services Group Inc. as chief claims officer in October. Prior to joining Liberty Mutual in 2020, Mr. Deane had spent more than 16 years at The Hartford.

No. 4 most-read story



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